Licensing Coordinator - IN OFFICE

Job Description Summary

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi states and branches in the US. Depending on state coverage may require additional processing for sales tax and/or personal property tax payments.

• Create state paperwork needed to procure title and registration on new or transfer-in units. Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc. Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title. Information must be accurate when submitting as VIN#, make, model and year are essential to ensure legalization of the vehicle.
• Upon receipt of renewal notices from state: open, sort, prep renewal docs, submit for review. Subsequently process annual renewals for existing equipment. 100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles. Receipt of renewal documents delivered to shops allows two full weekends to install prior to expiration.
• Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).
• Input payment information into system complete with receipts and unit breakdown for fees remitted.

• Performs other duties as assigned.

• Ability to quickly respond to changing assignments, work settings and priorities while maintaining composure under pressure.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Detail-oriented with excellent follow-up practices.
• Possess strong technical commercial vehicle licensing aptitude.
• Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Demonstrates problem solving skills.
• Ability to work independently and as a member of a team.
• Strong verbal and written communication skills.
• Ability to listen, write, and speak effectively inform, explain, and give instructions.
• Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes.
• MS Office Suite
  - Excel, Word, PowerPoint, Outlook and Teams (Excel knowledge to include VLOOKUPs, pivot tables, working with large amounts of data) intermediate required.
• Workday intermediate preferred.

• H.S. diploma/GED required.
• Three (3) years or more customer service experience preferred.
• MS Office Suite
  - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include VLOOKUPs, pivot tables, working with large amounts of data) intermediate required.
• Workday intermediate preferred.

Accounting

The compensation offered to candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below.

Hourly

$21.00

$22.00

For all Full-time positions only:
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.