District Data Entry Specialist; Part-Time

We are seeking a detail-oriented and reliable District Data Entry Specialist to join our team on a part-time basis (27.5 hours per week, Monday through Friday). Shifts are 5.5 paid hours per day (plus a 30-minute unpaid lunch) within the 9:00 AM–5:00 PM EST window; specific shift times may vary by assignment.

• Same-Day, Accurate Event Entry:
  Every event request received through Customer Success and Support is entered in GoFan HQ or processed via CSV import the same business day without error.
• High-Quality Data Standards:
  Event records are consistently complete, correctly formatted, and self-reviewed before submission, minimizing downstream errors that affect ticketing availability, school revenue, or community standing.
• Organized Request Management:
  Incoming event requests are tracked and processed systematically so no request is missed, duplicated, or left unresolved.
• Proactive Issue Resolution:
  Unclear or incomplete request details are flagged immediately to the appropriate Customer Success or Support team member so issues are resolved without delaying entry.

In this role, you can expect to

• Create events manually in GoFan HQ based on specifications provided by schools via Customer Success and Support teams.
• Process bulk event uploads via CSV import when applicable.
• Validate all event details (dates, times, sport or activity type, ticketing structure, pricing, and event name) against school requirements prior to submission.
• Correct and resubmit entries promptly based on feedback from internal teams.

• Self-review every entry for completeness and accuracy before finalizing.
• Adhere to established data entry standards and formatting guidelines.
• Identify and resolve discrepancies or gaps in request information before proceeding with entry.

• Monitor and manage an ongoing queue of incoming event entry requests throughout the workday.
• Communicate promptly with Customer Success and Support teams when requests are unclear or missing required details.
• Prioritize same-day processing to ensure school events are live when needed.

• Maintain a daily log of completed entries and open requests.
• Proactively surface any backlog risks or volume spikes to your supervisor.

To thrive in this role, you have

• Exceptional accuracy in data entry with a zero-tolerance mindset for errors that impact school revenue or community events.
• Consistent quality and care even across high-volume, repetitive tasks.

• Ability to manage a queue of incoming requests and process them in a timely, systematic manner.
• Self-directed with strong time management skills to work independently within a defined part-time schedule.

• Comfortable working in web-based platforms; prior experience with GoFan HQ or similar event management tools is a plus.
• Familiarity with CSV file preparation and data import processes preferred.
• Proficiency in Google Sheets or Microsoft Excel for organizing and formatting data.
• Comfort using AI tools (e.g., ChatGPT, Claude, or similar) to efficiently interpret and process complex or inconsistently formatted schedules arriving from schools.

• Clear, timely written communication with internal teams when clarification is needed on a request.
• Comfort asking questions rather than making assumptions, because accuracy always comes first.

• Multiple medical insurance plans to choose from
• Dental, vision, life and disability insurance
• Employee Emergency Fund
• Company equity (stock options)
• Open PTO policy
• 401K plan with company match
• Hybrid/flexible work environment

Note:

Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.