Dental Insurance Coordinator

Seeking Dental Insurance Coordinator for Orthodontic Practice. This position will assists patients with insurance benefits and communicates with insurance companies regarding claims. Consistently works with patients to resolve financial challenges and maintains a healthy aging accounts receivable. Position also backs up our Financial Coordinator.

Pre-employment Drug Screening Required

One year experience with Insurance billing required

• Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
• Document basic insurance information in the patient’s file for quick reference
• Process and submit insurance claims daily
• Monitor and follow-up on outstanding claims
• Make collection calls
• Solidify the financial agreement with the patient, such as payment amount and schedule
• Follow through with correspondence regarding collection when unable to contact the patient on the telephone
• Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
• Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
• Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
• Handle all inquiries concerning insurance daily

• Knowledge of English composition, grammar, spelling, and punctuation
• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
• Increases knowledge and skills through self-study and by attending courses and seminars
• Has dependable job attendance and can be relied on the follow through with assigned tasks