Customer Service​/Sales Representative

Overview

Wreck Check Atlanta, based in Atlanta, GA, is dedicated to advocating for vehicle owners by ensuring their cars are accurately valued and that justice is served. Specializing in comprehensive appraisal services, the company evaluates repair invoices and post-repair performance to determine the proper diminished value of vehicles. Wreck Check Atlanta extends its services to legal advocacy, testifying in courtrooms to guarantee fairness in claims.

Known for our commitment to transparency and diligence, we are a trusted ally for clients seeking expert guidance and fair compensation.

This is a full-time on-site role for a Customer Service/Sales Representative located in Alpharetta, GA. The individual will manage customer inquiries, provide exceptional service, and support clients throughout the vehicle valuation process. Key responsibilities include assisting customers with questions, processing transactions, maintaining detailed records, and managing communication from start to finish. The role also entails identifying potential clients, presenting the company's services, and contributing to sales goals through relationship building.

• Strong customer service and interpersonal skills to effectively communicate and build relationships with clients.
• Sales experience, with the ability to identify leads, present services, and contribute to achieving sales targets.
• Organizational and time-management skills, including the ability to manage customer records and maintain accurate documentation.
• Proficiency in written and verbal communication to convey complex processes and industry terminology in a clear manner.
• Detail-oriented with problem-solving skills and the capability to manage multiple tasks efficiently.
• Familiarity with automotive appraisals, claims processes, or the automotive industry is a plus, but not required.
• Basic computer knowledge and the ability to use software tools for record management and customer communication.
• High school diploma or equivalent required; bachelor's degree in business, communications, or a related field is a plus.