Sr. Data Analyst

Position does not offer immigration sponsorship or support, including F-1 STEM OPT extension support

Manages data operations solutions and services, and acts as the primary contact for Data Operations Center stakeholders / internal customers / clients regarding daily service delivery and overall satisfaction. Establishes and maintains quality standards for existing products and services.

What you will do

• Developing intelligent, insightful reporting on the key drivers of our business and our ability to orchestrate customer success

• Partnering with internal stakeholders across Data Operations Center ecosystem and disciplines to share findings from deep dive analysis, particularly opportunities for quality improvements and cost savings

• Present recommendations to leadership that drive improvement of the data quality customer experience and overall health of Data Operations Center operations

• Drive effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

• Partner with internal teams on enterprise growth initiatives by providing pro-active analysis and recommendations that align to Operations initiatives

• Demonstrate leadership capabilities to junior team members

• Collaborating with Operations Management teams to implement solutions that enrich customer experience

What experience you need

• Must have a Bachelor’s degree (Technology and/or Data Analytics field preferred)

• Minimum 5-7 years of related Data Quality and/or Data Analysis experience.

• 4+ years of Project management experience

• 4+ years of Pyramid and Spotfire application experience needed

• Demonstrated proficiency with Microsoft Office suite/Google Suite

• Thorough understanding of the enterprise applications and the ones the team utilizes

• High performance track record

• Must possess strong analytical thinking skills

• We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.

What could set you apart

• Ability to dissect complex issues, identify root causes and suggest immediate

• Demonstrated leadership abilities

• Proven decision making skills

• Team Leader

• Demonstrated ability to solve unique client complex issues

• Excellent time management and organizational skills

• Strong verbal and written communication skills

• Strong decision making and analytical abilities

• Strong presentation skills

• Ability to successfully juggle multiple projects concurrently