Operations​/Growth Manager - IDD

We are seeking an Operations/Growth Manager in the South East US to support the operational performance and expansion of an organization serving individuals with intellectual and developmental disabilities (IDD).

This role will oversee day-to-day operations, develop referral relationships, identify growth opportunities, and support the delivery of high-quality, person-centered services.

• Oversee daily operations across assigned programs or locations.
• Monitor staffing, service capacity, performance metrics, and operational goals.
• Support compliance with state regulations, licensing requirements, and company policies.
• Identify opportunities to improve service quality, efficiency, and team performance.
• Build and maintain relationships with case managers, state agencies, healthcare providers, families, and community partners.
• Develop new referral sources and support census, admissions, and market growth.
• Represent the organization at networking events, conferences, and community meetings.
• Support the launch of new programs, services, or locations.
• Collaborate with clinical, administrative, and leadership teams.
• Prepare reports on operational performance, referrals, growth activity, and key metrics.

• Experience in operations, business development, program management, or community relations.
• Background in IDD, behavioral health, healthcare, home care, or human services required.
• Understanding of IDD services, referral pathways, and state-funded programs.
• Strong communication, relationship‑building, organizational, and problem‑solving skills.
• Ability to analyze data and support business decisions.
• Comfortable working independently and collaborating with senior leadership.
• Willingness to travel throughout the Southeast.
• Bachelor’s degree in a related field preferred.

Competitive salary and benefits package, professional development opportunities, and the chance to make a meaningful impact on individuals with IDD and their families.