Revenue Specialist

A Brief Overview

The Revenue Specialist contributes to the organization's success by supporting Revenue Management initiatives through reporting, analytics, business intelligence, revenue monitoring, and process improvement activities. This role partners with Operations, Recovery, Finance, and Leadership teams to provide data-driven insights that support revenue growth, revenue capture, cash flow protection, and operational consistency across the portfolio. The Revenue Specialist is responsible for preparing and maintaining revenue reporting, monitoring renewal and collection performance, identifying revenue risks and opportunities, supporting dashboard administration and automation initiatives, and assisting with revenue optimization efforts.

• Prepares, validates, and distributes recurring Revenue Management reports, dashboards, scorecards, and reporting packages; ensures reporting accuracy, consistency, and data integrity across systems.
• Analyzes operational, financial, renewal, occupancy, delinquency, and collections data; identifies trends, risks, and opportunities; and provides insights and recommendations to support Revenue Management decision-making.
• Supports execution of portfolio renewal strategies by maintaining renewal tracking tools, monitoring pricing performance and conversion rates, analyzing retention trends, and assisting with market research and competitive rent analyses.
• Produces recurring accounts receivable, delinquency, collections, recovery, and related performance reporting for operational and executive leadership.
• Monitors collection and recovery performance and provides analytical support for initiatives designed to improve cash flow and reduce delinquency.
• Monitors lease compliance, month-to-month lease activity, fee performance, and lease expiration reporting to identify revenue opportunities and leakage risks.
• Performs audits and quality assurance reviews of revenue-related activities and reporting processes; identifies discrepancies and recommends corrective actions for management review.
• Tracks revenue capture metrics and supports initiatives designed to improve fee collection, lease compliance, renewal performance, and revenue realization.
• Develops, maintains, and enhances dashboards, scorecards, Tableau reports, and business intelligence tools.
• Supports standardization of revenue management processes, reporting procedures, monitoring controls, and operating guidelines.
• Assists with automation initiatives, workflow improvements, AI-enabled reporting solutions, dashboard enhancements, and testing activities.
• Supports preparation of executive presentations, business reviews, strategic planning materials, and special projects related to revenue optimization initiatives.
• Partners with Operations, Finance, Recovery, and Leadership teams to support revenue management objectives and enterprise performance goals.
• Leads or participates in additional projects and initiatives as assigned.

• Bachelor's Degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems, or related field preferred.

• 1-3 years experience in revenue management, business analytics, finance, operations, property management, or related analytical business functions required.
• 1-3 years experience analyzing operational, financial, occupancy, renewal, collections, or performance data to identify trends and support business decision-making required.
• 1-3 years experience developing reports, dashboards, scorecards, or business intelligence solutions required.
• 1-3 years experience with accounts receivable, collections, delinquency management, rent recovery, financial reporting, or revenue performance analysis preferred.
• 1-3 years experience in multifamily housing, military housing, property management, real estate operations, or residential housing preferred.
• 1-3 years experience supporting process improvement, automation initiatives, workflow optimization, or technology-driven business solutions preferred.

• Advanced proficiency in Microsoft Excel, including pivot tables, lookups, complex formulas, data validation, reporting automation, and analysis of large datasets.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret operational, financial, and performance data to identify trends, risks, and opportunities.
• Working knowledge of revenue management principles, including market rent…