Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

* Base pay $40,000- $45,000 per year

* Opportunities to earn bonuses

* Career advancement opportunities.

* Monday
- Saturday with 1 day off during the week. 8am- 4:30pm

What You'll Do

* Provide outstanding customer service on all calls and online inquiries.

* Recommend moving services and products based on cost, availability, and customer specifications.

* Input information into internal move software to provide accurate moving estimates and schedule moves.

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

* Prepare move-related paperwork and documents.

* All other duties as assigned.

What We're Looking For

* High school diploma or GED;
Associate degree in a related field preferred.

* At least 1 year of sales and/or customer service experience.

* Excellent customer service skills: effective listening and communication.

* Ability to multi-task and enter customer data into move software while on the phone.

* Confidence to initiate customer contact and comfortable asking for the sale.

* Willing to submit to pre-employment background check and drug screen.

* Creative problem-solving skills.

* Exceptional organization and time management skills.

* Strong team player who works productively with a wide range of people and personalities.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Alpharetta, GA. The employer at this location is Atlanta Movers LLC.