Healthcare Customer Advocate - Bilingual
Job in
Alpharetta, Fulton County, Georgia, 30004, USA
Listed on 2026-07-14
Listing for:
Role, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Sharecare is seeking a Customer Service Representative in Atlanta to handle inbound calls from members and providers, input data, and deliver high-level customer service with courtesy and professionalism.
The CSR will use a computerized system to track calls, gather information, and troubleshoot. The role may involve deviations from standard scripts, with focus on resolving issues and educating callers about program benefits.
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