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Resolution Specialist Enrollment; Hybrid

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: AON PLC
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 45000 USD Yearly USD 40000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Resolution Specialist - Benefit & Enrollment (Hybrid)

Aon is seeking a Resolution Analyst in Alpharetta, GA to handle benefit, cancellation, and enrollment escalations. This hybrid role requires 3 days in the office. You will manage calls, analyze documentation, and provide accurate responses to customers within a debt cancellation context.

Requirements include 1+ year in debt cancellation/benefits and strong communication skills; bilingual is a plus. Must be able to work virtually and use Microsoft Office.

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