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Rapid-Response Customer Support Specialist
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-07-20
Listing for:
Octane5 International
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Octane5 International in Alpharetta, GA seeks a Director of Emerging Technologies and Customer Success to lead our front-line support and technology initiatives for Brand Comply users and clients experiencing issues. You will oversee ticket resolution, mentor the rapid response team, coordinate with System Specialists, Account Managers, and Development, and drive SLA performance and client satisfaction.
This role blends technical troubleshooting with strategic customer success leadership to
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