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Senior IT Service Desk Agent - Evening & Sunday Shifts
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-07-25
Listing for:
Russell Tobin
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Russell Tobin is seeking a Senior IT Customer Support/Account Representative to serve as the first point of contact for end users. The role includes after-hours and weekend coverage, with a 10% weekend base pay increase, and requires strong customer service, phone support, and technical problem-solving skills.
The position focuses on resolving incidents related to enterprise software and hardware, documenting issues, and delivering high-quality, timely support within a fast-paced environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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