Helpdesk Leader, Americas Ops & Service Excellence
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-08-02
Listing for:
Ingenico
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Ingenico is seeking a Helpdesk Manager to oversee daily operations for its regional helpdesk function in Alpharetta, Georgia. This critical role involves managing a team of support agents and ensuring operational excellence across multiple processes.
The ideal candidate will possess proven experience in Helpdesk management, demonstrate strong operational leadership, and have the ability to drive service improvement initiatives. Knowledge in financial management and supplier oversight is also essential for this position.
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