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Support Specialist: Fast, Empathetic Customer Care
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-09-08
Listing for:
LoadUp Technologies
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Load Up Technologies in Alpharetta, GA is hiring a Customer Service Representative (Support Agent) for a full-time, on-site role. You will be the primary contact for Loaders and customers, handling inquiries by phone, text, chat, and email with empathy and urgency.
You will troubleshoot issues, monitor orders in real-time, collaborate with Dispatch and Field Operations, document interactions, report trends, and uphold Load Up's brand values in a fast-moving, tech-enabled environment.
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