Dental Office Assistant

Dental Receptionist | Jones Bridge Dental Care

Jones Bridge Dental Care is seeking an experienced Dental Receptionist to join our thriving and patient-focused team! If you're a highly organized professional with strong treatment coordination and scheduling skills, we'd love to hear from you.

We're looking for someone who can confidently manage a busy front office, build strong patient relationships, and help create an exceptional patient experience from check-in to checkout.

• Full-time opportunity
• Monday - Thursday: 7:40 AM - 5:00 PM
• Friday: 7:40 AM - 2:00 PM

• Minimum of 4 years of dental front office experience
• Strong treatment coordination skills
• Excellent scheduling and appointment management abilities
• Exceptional communication and customer service skills
• Organized, detail-oriented, and able to thrive in a fast-paced environment
• Knowledge of dental insurance and patient account management preferred
• Team-oriented with a positive, professional attitude

Important Note

At this time, we are seeking candidates with established dental front office experience. This role is not intended for new graduates or candidates without hands-on dental office experience following graduation.

• Supportive and collaborative team environment
• Opportunity to make a meaningful impact on patient care
• Growing practice with a strong commitment to excellence
• Competitive benefits and professional growth opportunities
• Consistent full-time schedule with work-life balance

If you're an experienced Dental Receptionist looking for the next step in your career, we'd love to connect with you!

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential…