Senior Conversational Designer

Top Skills Required

• Artificial Intelligence
• Conversational Design
• Generative AI
• Strong Communication & Organizational Skills
• Experience Design

Key Qualifications

• Strong experience in probabilistic AI experiences rather than deterministic systems
• Generative Content Design expertise
• Innovative and forward-thinking mindset
• Strong collaboration skills
• Excellent written and verbal communication
• Ability to context switch effectively across teams, products, and business needs

Position Overview

We're seeking a Sr to Principal-level Conversational Designer with deep experience shaping immersive, AI-powered chat experiences. This person will lead generative content design across complex use cases, blending strategic rigor with creativity, humility, and a sense of play. You'll collaborate closely with product, engineering, legal, and research partners to design conversational systems that are useful, human, and responsible.

Key Responsibilities

• Lead the design of immersive conversational experiences across chat, multimodal, and generative AI platforms
• Define and evolve generative content strategies, including tone, personality, guardrails, and system behaviors
• Translate complex requirements, particularly in regulated or high-impact environments, into clear, human-centered conversational flows
• Partner with product, engineering, research, and business stakeholders to deliver high-quality conversational experiences from concept through launch
• Prototype, test, and iterate on generative interactions using emerging tools and platforms
• Mentor designers and contribute to the growth and maturity of conversational design practices
• Foster curiosity, creativity, and collaboration while helping teams do their best work together

Required Qualifications

• 7+ years of experience in conversational design
• Recent hands-on experience designing generative AI content, interactions, and immersive chat experiences
• Proven success working in regulated industries (e.g., finance, healthcare, enterprise software) and/or consumer product environments
• Strong experience creating multi-turn, adaptive, and context-aware conversational experiences
• Deep understanding of conversational design patterns, LLM behavior, prompt engineering strategies, and content systems
• Innovative mindset with a passion for responsibly exploring and applying emerging technologies
• Ability to influence and collaborate across disciplines without relying on formal authority
• Excellent communication skills and a positive, collaborative approach to teamwork

Employee Value Proposition

Join a team where conversational AI is more than an emerging capability-it is a critical part of creating meaningful, user-centered experiences 'll have the opportunity to shape intelligent, human-centered interactions that help people navigate complex decisions and accomplish important tasks with confidence.
Working at the intersection of generative AI, trust, and experience design, you'll help define how conversational systems evolve across digital products and services. Your work will influence experiences that are intelligent, responsible, secure, and genuinely useful, while balancing business objectives with human needs.
This role is ideal for someone who thrives on innovation, enjoys experimenting with emerging technologies, and wants to make a measurable impact. You'll collaborate across product, engineering, research, legal, and business teams to define the future of conversational experiences while working alongside colleagues who value curiosity, collaboration, and continuous learning.

Work Environment

This is a hybrid role requiring three days per week in the office. Arrival and departure times are flexible based on meeting schedules and individual/team needs. Preferred location: Alpharetta, GA.
Job Type & Location
This is a Contract to Hire position based out of Alpharetta, GA.
Pay and Benefits
The pay range for this position is $75.00 - $96.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Alpharetta,GA.
Final date to receive applications
This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an…