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CX Service Design Lead - End-to-End Customer Journeys
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-08-17
Listing for:
Delta Dental of California
Full Time
position Listed on 2026-08-17
Job specializations:
-
Design & Architecture
Product Designer
Job Description & How to Apply Below
Delta Dental of California is seeking a mid-level CX Service Designer to join the Experiences Center of Excellence. You will partner with CX Strategy, Customer Insights, UX, Product Management and BPM to influence and drive end-to-end experience design across customer touchpoints.
You will develop service design frameworks, map journeys, and collaborate with cross-functional teams to embed customer empathy and align with the product roadmap.
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