Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections.

Responsibilities:

- Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly.

- Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries.

- Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger.

- Prepare monthly reconciliations of cash receipts to the general ledger.

- Update complex Excel reports regularly and provide management with timely updates.

- Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met.

- Assist with training new team members and providing guidance on new processes.

- Provide documentation and support for periodic third-party audits.

- Participate in system testing, automation initiatives, and other enhancement projects.

- Identify inefficiencies in processes and propose actionable solutions. Requirements - Minimum of 2 years of experience in commercial or consumer collections.

- Proficiency in credit and billing collection processes.

- Strong familiarity with Oracle systems and tools.

- Advanced knowledge of Excel, including managing complex reports.

- Excellent problem-solving and analytical skills.

- Ability to work collaboratively within a team and adapt to changing priorities.

- Experience supporting audits and implementing process improvements.

- Strong attention to detail and ability to manage multiple tasks effectively.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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