Indirect Tax Manager, Shared Services

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

We’re seeking a strategic and detail‑driven Indirect Tax Manager to lead Vertex O Series management and tax system oversight in support of Project Phoenix. Project Phoenix is CRH Americas Materials’ enterprise transformation initiative to standardize and automate indirect tax determination, reporting, and controls by integrating SAP and Vertex. This role will own the end-to-end Vertex lifecycle, ensuring accurate tax determination across purchasing, sales, and project operations.

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash):
  Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report):
  Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay):
  Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence
  :
  Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire):
  Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

• Serve as the primary business owner for Vertex O Series, Vertex indirect tax accelerator, and tax related configuration inside of SAP.
• Manage Vertex tax logic, content updates, jurisdictional settings, nexus configurations, exemption certificate maintenance, and legal entity assignments.
• Maintain product taxability mappings, material group tax assignments, and GL/tax category relationships.
• Partner with AP, AR, Procurement, Master Data, and IT to support Vertex requirements, design, and testing for Project Phoenix
• Own and manage U.S. Sales & Use Tax compliance delivery
• Provide governance and oversight of SSC and third-party prepared filings
• Ensure timely filings and payments through calendar and escalation ownership
• Oversee reconciliations between Vertex, SAP, and the general ledger
• Act as escalation point for notices, variances, and discrepancies
• Serve as SSC owner for Vertex compliance governance
• Partner with finance teams to resolve data and taxability issues
• Lead standardization and transition into shared services
• Enforce audit-ready documentation standards
• Drive compliance process optimization initiatives
• Support indirect tax audits and inquiries by identifying risks, improving processes, and maintaining clear tax policies.

• Oversee timely and accurate preparation, filing, and payment of all indirect tax returns across relevant jurisdictions.
• Maintain strong internal controls and documentation to support audits and regulatory inquiries.
• Monitor changes in indirect tax laws and ensure compliance processes are updated accordingly.
• Support property tax compliance by ensuring accurate asset data, reviewing assessments and filings, assisting with appeals, and coordinating with Real Estate and Fixed Asset teams.

• Provide guidance on indirect tax implications of business initiatives, new products, supply chain changes, and system enhancements.
• Provide guidance on taxability, exemptions, and proper tax setups within the ERP and Phoenix environment.
• Manage indirect tax audits, inquiries, and disputes with tax authorities.
• Identify and mitigate indirect tax risks through proactive review and process improvements.
• Develop and maintain robust tax policies and procedures.

• Partner with Accounting, Procurement, IT, and Operations to ensure tax requirements are embedded in business processes.
• Train internal teams on indirect tax concepts and…