Social Services Coordinator

UNCLASSIFIED FULL-TIME POSITION LOCATED IN THE DEPARTMENT OF SENIOR SERVICES

Location:

4700 North Point Parkway, Alpharetta GA 30022

Bachelor's Degree in behavioral science, psychology, social work, sociology, or a related field required; supplemented by two years of experience in conducting needs assessments and coordinating referral services for clients in a social service organization or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess and maintain a valid Georgia driver's license.

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

All applications must be completed in full before they are submitted. Please review all applications for accuracy and make all corrections before submission because errors can result in not meeting the minimum qualifications. Additional information will not be accepted after allocations are received by the Department of Human Resources Management.

The purpose of this classification is to perform duties related to consultation, information, and referral services to meet the needs of clients. Responsibilities include interviewing and assessing the psychological, social, housing, psychosocial, and physical needs of clients; conducting outreach activities; and linking clients with community resources.

• Coordinates consultation, information, and referral services for clients through referrals from Judicial Officers: makes initial contact and schedules appointments; conducts litigant interviews, home evaluations, school evaluations, etc.; interviews collateral contacts and other necessary parties; and prepares and submits related written reports.
• Determines the nature of clients' needs and examines which community resource is appropriate to meet the need and provide the most appropriate referral: collects demographic and medical information on litigants; collects required bodily fluid samples and performs tests; and submits information to court and related resource as appropriate.
• Provides ongoing assessment of clients' needs and reviews progress towards achieving objectives: provides counseling service to customers and their families; provides crisis intervention immediately while litigants are involved in court process/program; follows up with clients to determine compliance with court orders; and meets with clients to discuss progress and encourage continued participation.
• Conducts outreach activities to develop a greater referral base and maintain community and social services resource network: locates/hosts seminars and community meetings; evaluates community counseling agencies to determine ability to provide services.
• Processes a variety of documentation associated with department/division operations, within designated time frames and per established procedures: receives and reviews various documentation, including academic records, health records, mental health evaluations, paternity tests, social service request forms, court orders, reviews, completes, processes, forwards or retains as appropriate.
• Prepares or completes various forms, reports, correspondence, and other documentation, including client intake forms, statistical reports, mileage reports, and requisition forms; compiles data for further processing or for use in preparation of department reports; maintains clients' data files ensuring…