Hotel General Manager – Macon Marriott Center

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The General Manager serves as the strategic and operational leader of Marriott Macon City Center, responsible for delivering enriching experiences and heartfelt service, associate engagement, financial performance, and long-term asset value. This role provides forward-thinking leadership while ensuring operational excellence across all departments, that reflects on the brand’s ultimate mission Wonderful Hospitality. Always.

A critical component of this position is fostering a strong partnership with hotel ownership through proactive communication, transparency, responsiveness, and accountability. As the leader of the Macon Marriott City Center, the General Manager is accountable for maximizing profitability, driving market share, protecting the owner's investment, and ensuring the hotel consistently exceeds guest expectations and brand standards.

The General Manager will work closely with ownership, Marriott International, local stakeholders, and the Mainsail leadership team to position the property as the preferred hotel and event destination in Central Georgia. This role offers a unique opportunity to shape the future of a landmark property while leading a highly visible operation that serves both visitors and the Macon community.

The General Manager serves as a forward thinker change leader that is open to change, big or small, and believes that everyone can contribute to the future of the brand, while maintaining operational consistency and ensuring all decisions positively impact guests, associates, ownership, and the long-term success of the property.

The Macon Marriott City Center is a premier full-service hotel connected to the Macon Centreplex and convention facilities in the heart of Macon, Georgia. Featuring 220 guest rooms, extensive meeting and event space, full-service food and beverage offerings, and a strong mix of corporate, association, government, university, sports, and social business, the hotel serves as a key hospitality asset for the region.

The property is entering an exciting new chapter under the management of Mainsail Lodging & Development, a nationally recognized hospitality company known for creating exceptional guest experiences, developing high-performing teams, and delivering industry-leading results. The General Manager is responsible for preserving and elevating this unique identity while driving operational and financial success.

The General Manager remains informed of hospitality industry trends, market conditions, competitive activity, and emerging opportunities while evaluating the strengths and weaknesses of the local marketplace. This includes identifying new revenue streams, guest experience enhancements, and strategic initiatives that maximize customer satisfaction, profitability, and market share.

The General Manager develops comprehensive business plans that align with Mainsail Lodging & Development, Marriott International, and Premium Portfolio brand objectives. These plans are translated into actionable strategies and measurable goals that drive operational excellence and long-term success.

The General Manager implements and drives business plans designed to enhance guest satisfaction, increase profitability, strengthen market positioning, and create sustainable growth.

This includes ensuring all departments are aligned with the hotel's strategic goals while maintaining accountability for execution and results. The General Manager encourages innovation and calculates risk-taking to improve guest…