Director of HR & Operations

As the Director of Human Resources & People Operations, you will build and scale the operating system that enables aggressive growth without losing culture, accountability, or performance standards. You will work closely with the CEO and senior leadership team to solve business problems through talent, leadership, structure, and execution. This role is ideal for someone who thrives in change, urgency, and ambiguity.

We are a private equity–backed, high-growth company operating in a fast-paced, performance-driven environment. We are not looking for a traditional HR leader. We are seeking a business operator who leads through people, someone who understands how companies run, how value is created, and how talent, culture, and execution must align to scale performance and succeed.

This role is not designed for candidates whose experience is primarily policy-driven or compliance-first. While compliance is required, success in this position is defined by execution, accountability, and delivering results.

This position offers a unique opportunity to build, influence, and scale at a critical stage of growth. As the company evolves, this role has the potential to expand into a broader role aligned within the private equity lifecycle.

• Partner directly with the CEO and senior leaders to align people strategy with business priorities and growth objectives
• Drive organizational effectiveness, accountability, and execution across teams
• Shape org structure, leadership roles, and performance expectations to support scale and speed
• Lead workforce planning aligned to revenue growth and operational demands
• Own end-to-end talent strategy: hiring, assessment, development, retention, and succession
• Raise leadership standards through coaching, feedback, and decisive action
• Reinforce company culture, values, and performance expectations, especially during periods of growth and change
• Partner with leaders to address performance issues directly and effectively

• Lead and project-manage critical people initiatives to completion
• Drive change management for growth, restructuring, and new initiatives
• Use data and insight to inform decisions and measure impact

• Ensure HR fundamentals (employee relations, payroll, benefits, HRIS, compliance) are effective, accurate, and scalable
• Maintain legal and regulatory compliance without creating unnecessary bureaucracy

• Bachelor’s degree in Human Resources, Business Operations, Management, or a related field required; advanced degree preferred.
• 8+ years of progressive leadership experience across human resources and operational support functions.
• Experience in a private equity backed, highly regulated, or fast growth environment strongly preferred.
• Proven ability to design, execute, and scale operations and HR processes in a lean organization.
• Strong working knowledge of employment law, HR compliance, payroll, benefits administration, and HRIS platforms.
• Demonstrated ability to operate both strategically and tactically, with a willingness to engage directly in day-to-day execution.
• Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
• Effective communicator with the ability to partner with executive leadership, influence stakeholders, and manage sensitive matters with discretion.
• High degree of professionalism, integrity, and judgment in handling confidential information.
• An operations-minded leader with strong people leadership experience
• Comfortable in PE-backed or high-growth environments with urgency and accountability
• A trusted partner to senior leadership who gets things done correctly and decisively
• Direct, respected, firm but fair, and execution-oriented
• Someone leaders seek out for their toughest people and performance challenges