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Technical Support IT Support

Frontline Tech Support | Data & Issue Triage

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Vatica Health
Full Time position
Listed on 2026-02-08
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A healthcare technology company based in Alpharetta is seeking a Live Support Analyst (L1) to serve as the first point of contact for customers seeking technical support. This role requires strong communication skills to effectively assist customers while conducting initial troubleshooting and documentation of issues. The ideal candidate should have 2-4 years of experience in customer support, a detail-oriented mindset, and the ability to troubleshoot technical issues.

The position offers opportunities for growth and a supportive work environment.
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