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Technical Support IT Support HelpDesk/Support

Client Support Tech Lead – SaaS Platform, Mentorship

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Ministry Brands
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS provider in Alpharetta, GA is seeking a Client Support, Technical Lead to enhance customer experience through technical problem resolution and user support. The ideal candidate will have over 3 years of technical support experience, excellent communication skills, and proficiency in Office 365. Responsibilities include resolving complex issues, training support agents, and maintaining product knowledge. This role is hybrid with flexible work options.
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