Vice President, Lead Infrastructure Product Management & Site Reliability Engineer

Company Profile:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

In Technology, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

Morgan Stanley Services Group, Inc. seeks a Vice President, Lead Infrastructure Product Management & Site Reliability Engineer in Alpharetta, Georgia to support and maintain data infrastructure applications, including data integration and virtualization systems. Address day-to-day infrastructure and user incidents, escalations, and technical troubleshooting as well as server application deployments, task automation, and documentation procedures. Work on application and end‑user services that are delivered on a scalable, secure, and reliable infrastructure.

Develop and maintain scripts and automation tools to streamline processes and improve efficiency. Implement and manage continuous integration and delivery pipelines to ensure smooth and rapid deployment of applications. Monitor system performance and reliability and implement observability practices to detect and resolve issues proactively. Write and maintain configuration management scripts to ensure consistent and reliable system configurations. Troubleshoot and resolve common networking issues to maintain optimal network performance.

Optimize database performance through tuning and maintenance activities. Administer cloud infrastructure and virtualization environments to support scalable and flexible IT operations. Utilize IT service management tools to handle incident, change, problem, asset, and configuration management, ensuring efficient service delivery. Telecommuting permitted up to two (2) days per week.

• Requires a Bachelor’s in Computer Engineering, Computer Science, or a closely related field of study.
• Requires five (5) years of experience in the position offered or five (5) years as a Technology System Engineer, Software Engineer, Network Engineer, or a closely related occupation.
• Requires five (5) years of experience with the following skills:
  • programming languages including
    • Python,
    • Bash,
    • shell scripting;
  • continuous integration and delivery (CI/CD) tools including
    • Git,
    • Jenkins;
  • observability tools for white and black box monitoring, including
    • Grafana,
    • Splunk,
    • Prometheus;
  • using and writing Ansible playbooks;
  • troubleshooting common networking issues;
  • database tuning and optimization;
  • cloud infrastructure management and VMware virtualization;
  • using Service Now and Pager Duty for incident, change, problem, asset, and configuration management; and
  • supporting various methodologies for issue tracking, bug reporting, task management, and workflow customization using tools including Jira.

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

There’s also ample opportunity to move about the business for those who show passion and grit in their…