Director, Software Development

Summary of This Role

The Director of Software Engineering will leverage their background and expertise in software engineering and agile methodologies to drive the planning and delivery of our large scale and globally distributed products. The incumbent of this role will have a strong engineering background, business acumen, be a champion of transformation, mentor the teams on building world class software, and help drive automation, ensure resiliency and quality of all our products.

For this role, you will be responsible for multiple managers leading Java engineering teams leveraging modern development practices to deliver Global Payment next generation gift and loyalty platforms.

• Leads and mentors high-performing software engineering teams to design, develop, and operate highly available, scalable software products.

• Provides technical direction and mentorship, fostering a culture of engineering excellence, innovation, and continuous improvement.

• Builds and scales engineering teams through strategic hiring, onboarding, and talent development.

• Drives resolution of complex technical roadblocks, acting as a senior escalation point and providing expertise to unblock development.

• Orchestrates the end-to-end delivery of product roadmaps, ensuring on-time, on-budget, and high-quality results.

• Partners with Product Leadership to align technical strategy with business goals, delivering value through Agile methodologies and high automation.

• Establishes and enforces engineering best practices (CI/CD, TDD, code reviews) throughout the SDLC to improve velocity and code quality.

• Ensures rigorous compliance with security, data protection, privacy, and regulatory requirements (e.g., GDPR, ISO).

• Defines and tracks SMART goals and key KPIs (e.g., deployment frequency, MTTR, team velocity) to ensure operational success.

• Manages departmental budgets, forecasting, and resource allocation, collaborating with Finance and Leadership.

• Acts as a senior stakeholder partner and ambassador, managing relationships with clients and vendors to ensure project alignment.

• Collaborates cross-functionally to improve workflows, negotiating with business units to optimize delivery.

Minimum Qualifications

• Bachelor's Degree in Computer Science or related field from an accredited university is required; however, relevant experience in lieu of a degree may be considered

• Minimum of 12 years of related professional experience with a minimum of 5 years experience in a hands on software development role and a minimum of 7 years of leading a geographically distributed software engineering team of at least 20+

• Must have at least 5 years previous experience as a developer with the following technologies:
  Java, Java script, C#, C, C++, Groovy, Python, Bash, Angular,, SQL, Oracle, MYSQL and Informix

• Experience with Agile/Scrum development methodologies and SDLC

• Experience with Transaction Process, Threading and Debugging

• Experience with tools such as Jira, Github, Intelli-J, Microsoft Visual Studio

• Experience with Dev Ops, CICD and related automation to help improve productivity

• Experience with Test and Quality excellence especially via Automation

• Experience with Cloud: GCP and AWS

Preferred Qualifications

• Master's Degree

• Prior experience with Gift and Loyalty systems

• Prior Global Payments, payment or technology industry experience is preferred.

• Hands on Technologist with experience in leading software development teams delivery highly available software product at scale

• Program and Project management skills

• Communication and stakeholder management experience

• Curiosity and a problem solving mindset

• Ability to navigate in a matrix environment

• Ability to influence to drive results

The above represents the expected $160, range for this job requisition . Ultimately , in determining your pay , we'll consider your location , experience and other job related factors.