Salesforce Administrator

Overview

Ashton Woods is more than just a home builder. From the sale of our first home in 1989 to recently being named Builder of the Year by Builder Magazine, our focus has always been on blazing new trails and pushing the boundaries of what is possible in homebuilding. Ashton Woods, the #1 private home builder in the United States, markets its homes through its two award-winning brands, Ashton Woods and Starlight Homes.

The Ashton Woods brand is known for designing thoughtfully curated, inspired homes for people who love design. The Starlight Homes brand builds homes specifically for first-time home buyers, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality. The company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service.

Our team members embrace shared values:
Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect. Headquartered in Atlanta, Georgia, Ashton Woods sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Jacksonville, Myrtle Beach, Nashville, Orlando, Phoenix, Raleigh, San Antonio, and Tampa.

Ashton Woods is looking for a Salesforce Administrator to support and maintain our Salesforce Sales Cloud environment across Ashton Woods and Starlight Homes divisions. This role sits within the Marketing Technology team and works closely with Sales, Finance, IT, and other internal partners to help ensure Salesforce is running smoothly, supporting day‑to‑day business needs, and evolving alongside the organization. This is a hands‑on administrative role ideal for someone who enjoys problem‑solving, supporting users, building automation, and growing their Salesforce skill set in a collaborative, cross‑functional environment.

• Salesforce Administration
  • Support day‑to‑day Salesforce administration, including users, profiles, permission sets, roles, and page layouts
  • Assist with configuring Lightning pages, record types, and validation rules
  • Help manage sandbox and production environments, including deployments
• Automation & Process Support
  • Build and maintain Salesforce Flows and declarative automation to support business processes
  • Assist with approval processes, assignment rules, and workflow updates
  • Help improve efficiency and data consistency across teams
• User Support & Enablement
  • Monitor and respond to Salesforce support requests from internal users
  • Troubleshoot issues and partner with other teams or vendors when needed
  • Help create and maintain user guides, documentation, and training materials
  • Support training sessions, office hours, and user onboarding
• Data Management
  • Assist with data imports, exports, and updates using Salesforce Data Loader
  • Help maintain data quality through deduplication and basic governance practices
  • Support ongoing data hygiene efforts across the org
• Reporting & Dashboards
  • Build and maintain standard Salesforce reports and dashboards
  • Assist with CRM Analytics (CRMA) dashboards and reporting needs
  • Partner with stakeholders to understand reporting requirements
• Integrations & Tools
  • Support integrations between Salesforce and other platforms (e.g., form tools, call tracking tools, automation tools like Zapier)
  • Help troubleshoot integration issues in collaboration with IT and vendors

What We’re Looking For

• Required Qualifications
  • 2–4 years of Salesforce administration experience, primarily in Sales Cloud
  • Salesforce Administrator certification (ADM‑201) or actively working toward it
  • Experience building Salesforce Flows and working with Lightning Experience
  • Familiarity with Salesforce Data Loader
  • Strong organizational skills and attention to detail
  • Clear communication skills and a customer‑service mindset
• Nice to Have
  • Experience with CRM Analytics (CRMA) or dashboards
  • Exposure to Salesforce Data Cloud
  • Zapier or other integration tools
  • Tableau or advanced Excel…