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IT Service Desk Agent — End-User Support & Triage
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-02-28
Listing for:
PDI Technologies
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading technology firm in Alpharetta seeks Service Desk Agents to provide support for desktop and browser issues. Responsibilities include processing support tickets, performing triage on client requests, and managing accounts in internal systems. Ideal candidates are customer-focused and possess strong problem-solving and communication skills. A high school diploma or GED is required, and candidates must be legally authorized to work in the U.S. without sponsorship.
This role offers a competitive salary and benefits during various shifts to ensure full coverage.
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