IT Onsite Support Specialist

We are seeking a detail-oriented and proactive IT Support Specialist to join the ANSCO IT Team. In this role, you will be the frontline for technical excellence, ensuring our hardware, software, and network infrastructure remain seamless and reliable. From managing the full lifecycle of PC deployment to collaborating on large-scale infrastructure projects, you will play a critical role in supporting our employees and maintaining our organizational culture of service.

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Hardware Lifecycle Management:
Lead PC imaging, deployment, troubleshooting, and repairs. Coordinate with the IT team on procurement to ensure we have the best equipment for the job.

Technical Support & Resolution:
Act as the primary point of contact for end-user inquiries. Track, update, and resolve service requests with precision.

Network & Infrastructure Support:
Conduct connectivity testing for PCs and printers and assist with larger infrastructure projects and ad hoc assignments.

Problem Solving:
Resolve IT-related issues on-site.

Technical Proficiency: A high degree of expertise in personal computers, data networking, and telecommunications.

Hardware Expertise:
Hands-on experience with physical installations, including PCs, printers, and peripheral hardware.

Software

Competency:

Proficient in Microsoft Office Suite and/or Google Workspace.

Communication:
Exceptional customer service skills with the ability to communicate effectively with employees.

Critical Thinking:
The ability to work independently, exercise sound judgment and maintain a sharp attention to detail.

Must be 18 years of age or older.

Proven experience in PC setup, troubleshooting, and general IT maintenance.

A positive, professional attitude that aligns with our organizational values and ability and will to learn new technologies.

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.