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Director of AI-Driven Digital CX Transformation
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-05-22
Listing for:
Verizon
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
AI Engineer
Job Description & How to Apply Below
Verizon is seeking a Director of Digital Customer Experience & AI Innovation to lead our digital transformation. This role focuses on leveraging AI and Machine Learning to enhance customer interactions, ensuring a proactive approach to customer engagement. You will work closely with cross-functional teams to enable a seamless user experience.
The ideal candidate has at least 8 years in a relevant role and strong experience with AI solutions. The position requires hybrid working, balancing remote and on-site commitments. Competitive salary and comprehensive benefits are offered.
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