Lead System Reliability Engineer

ADP Technology Services, Inc. is hiring a Lead System Reliability Engineer in our Alpharetta, Georgia location.

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you! Ready to design what’s next?

To thrive in this career, you’ll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You’ll be curious, persistent, and at times persuasive.

As part of our team, you’ll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what’s next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

• Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.
• Learning . You’re always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a “learn as you go” approach with a willingness to figure out new ways of doing things.
• Create Results. You’re proactive and hands‑on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it’s as polished as you could make it.
• Continuous Learning. You will actively collaborate with other associates to share ideas or show what you’ve learned. You are eager to learn, keep up with ever‑changing technologies, and maintain the ability to create the best tools for our clients.
• Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad‑hoc requests from your peers in other departments.
• Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive‑level communications on milestone achievements.
• Challenges . Inevitable challenges will arise, and we’ll rely on you to look for a solution.
• Responsibilities. Responsible for driving reliability and resiliency across the enterprise as a part of our high‑performance team within Global Product & Technology (GPT) group, while operationalizing and building automated software solutions and tools. Design, develop, and automate software solutions for ADP’s product suites leveraging experience with Dev Ops and reliability, including Cloud, CI/CD toolchain and systems. Utilize business processes, functions, and data to provide innovative, insightful, and secure software solutions.
  
  Participate in API design and implementation (remote vs local APIs, routing and reverse proxying, load balancing, and optimization techniques). Utilize complex technologies, including Cloud (AWS, EKS RDS), Containerization (K8S), Orchestration (Terraform, Ansible, Jenkins, Helm Charts), Clustering, CI/CD tools, and Unix. Perform tuning, command line utilities, virtualization approaches, domain driven design concepts and microservices.

• Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, related Engineering disciplines, or related field of study plus seven (7) years of related experience required.
• Work Experience. Five (5) years of experience must include:
  Public Cloud infrastructure (EKS and RDS);
  Containerization (K8s);
  Orchestration (Terraform, Ansible, Jenkins);
  Clustering; CI/CD; API design and implementation;
  Unix or Windows OS configuration;
  Unix OS, tuning, command line utilities, virtualization approaches;
  Site Reliability Engineering including observability, chaos engineering, and continuous reliability;
  Domain Driven…