Network Engineer

Overview

Jackson Healthcare seeks a Network Engineer to oversee the stability and security of our enterprise network, supporting local and wide area networks, firewall and wireless services, and cloud connectivity.

• Network Operations & Support:
  Support daily operation of LAN, WAN, and cloud-connected networks; monitor performance, respond to alerts, and resolve connectivity issues; troubleshoot DNS, DHCP, routing, switching, and application connectivity.
• Infrastructure & Hardware Support:
  Configure and maintain enterprise switching infrastructure; perform port configuration, VLAN assignments, and device provisioning; assist with rack‑and‑stack, cabling, and hardware lifecycle tasks.
• Firewall, Wireless & Connectivity Support:
  Manage firewall rule changes, VPN issues, and access troubleshooting; maintain and troubleshoot enterprise wireless networks.
• Cloud Networking Support:
  Assist with Azure VNETs, subnets, routing, and security groups; support hybrid connectivity between on‑prem and cloud workloads.
• Monitoring, Documentation & Process:
  Respond to monitoring alerts, and elevate issues appropriately; maintain diagrams, inventories, and runbooks.

Required: 3–5 years of enterprise network support experience; strong understanding of TCP/IP, switching, routing, DNS, and DHCP; experience supporting firewall and wireless platforms; exposure to Azure networking in hybrid environments; excellent troubleshooting and documentation skills.

Preferred: Bachelor’s degree in Computer Science or related field; experience with Juniper, Check Point, Fortinet, Arista, or Meraki platforms; experience in regulated or healthcare environments.

• Adaptability:
  Ability to embrace change and shift focus when unexpected work arises.
• Time Management:
  Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
• Customer Service:
  Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.