ServiceNow Cloud Discovery Engineer
Job in
Alpharetta, Fulton County, Georgia, 30022, USA
Listed on 2026-07-01
Listing for:
Syntricate Technologies
Full Time, Seasonal/Temporary
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations, IT Project Manager
Job Description & How to Apply Below
Service Now Cloud Discovery Engineer
Service Now Cloud Discovery Engineer Alpharetta, GA (Onsite) Full Time
Job Title:
Service Now Cloud Discovery Engineer
Relevant Experience (in Yrs): 10-12 years
Technical/Functional
Skills:
- Service Now Cloud Discovery Experience Required
- Experience on Service Now Cloud Discovery technology
- Having sound understanding on Service Now Discovery phases
- Hands on experience on different cloud discovery methods
- Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
- Hands-on experience in designing and configuring ITOM Cloud Discovery solutions in the Service Now platform.
- Strong knowledge of IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.)
Roles & Responsibilities:
- Experience on Service Now Cloud Discovery technology with heterogeneous environments.
- Hands-on experience on managing, configuring, upgrading MID servers
- Able to understand customer environment, locate and map all of the IT assets by scanning the network and using recognition software or custom build scripts to identify all the components within
- Experience in troubleshooting data to day discovery issues in Service Now
- Load required key pairs and certificates for Code Signing
- Prepare Circle of Trust certificates
- Import and install certificates for Circle of Trust
- Create Code Signing key pairs and certificates
- Specify custom rules in ECC firewall
- Provide Root Cause analysis on incidents
- Performing complex Tasks in Virtual environments
- Analyze on end-end System performance issues
- Collaborate with clients and project stakeholders to gather requirements, analyse business processes, and identify opportunities for process optimization and automation.
- Develop technical specifications, workflows, and integration requirements to support Service Now implementation projects.
Generic Managerial
Skills:
- Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
- Experience with Service Now CMDB, Cloud Discovery and integration with third-party tools and system
- Education Bachelor/Master
Thanks & Regards, Sushil Kumar Kwatra Assistant Manager-Recruitment | Syntricate Technologies Inc.
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