Technical Architect

Job : ATTJP
Title:
Technical Architect
Locations:
Bothell, WA/ Alpharetta, GA/ Plano, TX
Duration: 8 Months (with possible extension)

JOB DESCRIPTION:
What You’ll Do

• Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.

• Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.

• Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.

• Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.

• Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.

• Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.

• Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.

• Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field preferred.

• 8+ years of solution architecture experience, with a focus on large-scale BSS in telecommunications or similar industries.

• Proven expertise in architecting cloud-native, microservices, and SaaS solutions (AWS, Azure, GCP).

• Hands-on experience integrating AI/ML models into enterprise systems, with applications such as dynamic pricing, customer segmentation, predictive analytics, anomaly detection, and real-time recommendations.

• Deep understanding of BSS domains and processes (customer management, product catalog, order management, billing, revenue management).

• Practical experience with domain-driven design, event-driven architectures, and API management.

• Strong grasp of omnichannel strategies, digital transformation, and customer journey optimization.

• Excellent communication, stakeholder management, and leadership skills.

• Familiarity with TM Forum Open APIs, eTOM, SID, or similar industry standards (preferred).

• TOGAF or equivalent enterprise architecture certification is a plus.