Manufacturing Execution Systems; MES Engineer

Join Alcon

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers.

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This role is part of Alcon's IT Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

The MES Engineer (IT-Focused) is responsible for the design, implementation, support, and continuous improvement of Manufacturing Execution Systems (MES) as enterprise applications within a regulated environment. This role ensures system reliability, data integrity, and compliance with GxP, FDA, and ISO standards while aligning MES platforms with broader IT architecture and business systems.

The position works cross-functionally with IT, Manufacturing, Quality, Automation (SCADA), and ERP (SAP) teams to deliver secure, scalable, and high-performing application solutions at our Manufacturing Facility in Johns Creek, GA. Specifics include:

Design, implementation, support, and continuous improvement of Manufacturing Execution Systems (MES) within a regulated medical device manufacturing environment. The engineer will work cross-functionally with Manufacturing, Quality, IT, SCADA, and SAP teams to deliver scalable, compliant, and high-performing MES solutions.

• MES Implementation & Configuration
• Design, configure, and deploy MES solutions aligned with manufacturing processes
• Translate business and production requirements into MES system configurations
• Support system integrations with SCADA, ERP (e.g., SAP), and equipment systems
• Production Support & Troubleshooting
• Provide front-line and escalation support for MES-related production issues
• Perform root cause analysis and implement corrective actions
• Ensure timely resolution of system issues to minimize production impact
• The ability to work on-call as needed
• IT Application Validation & Compliance (GxP / CSA)
• Support IT validation lifecycle activities (URS, IQ/OQ/PQ, RTM, validation reports)
• Ensure MES compliance with FDA, GxP, and ISO 13485 requirements
• Maintain audit-ready documentation and support inspections
• Continuous Improvement
• Identify and implement system enhancements to improve efficiency and usability
• Analyze MES data and trends to support operational decisions
• Participate in MES upgrades, releases, and optimization initiatives
• Documentation & SOP Support
• Develop and maintain SOPs, work instructions, and technical documentation
• Support change control processes
• Ensure proper documentation for system configurations and workflows
• Training & Cross-Functional Collaboration
• Train production users and stakeholders on MES functionality
• Collaborate with Operations, Quality, IT, and Automation teams
• Support change management and user adoption initiatives

• Bachelor's degree or equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Location:
  
  Onsite
• Travel Requirements:
  Up to 10%
• Relocation Assistance:
  None
• Sponsorship Available: NO

• Bachelor's Computer Science, Software Engineering, Information Technology or related discipline
• Experience with AI and Machine Learning
• Experience with MS Planner, Kneat, Teams Center, Simens Op Center, Pas-X
• Validation experience

• Collaborate with teammates to share standard processes and learnings as work evolves!
• Join Alcon's mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!