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Technical Support Specialist: Multichannel Troubleshooting

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40400 - 67400 USD Yearly USD 40400.00 67400.00 YEAR
Job Description & How to Apply Below

Lexis Nexis Risk Solutions is seeking a Tech Customer Support Coordinator II to deliver technical assistance across multiple proprietary products and services. The role focuses on troubleshooting, research, training, and product support while maintaining data security and authentication policies.

The team handles phone, email, and chat support in a fast-paced environment. The position requires strong problem-solving and communication skills and the ability to manage multiple customer

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