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Technical Support Analyst - Multi-Product Support Pro

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: RELX INC
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40400 - 67400 USD Yearly USD 40400.00 67400.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Analyst I - Multi-Product Support Pro

Lexis Nexis Risk Solutions in Alpharetta, GA, is seeking a Tech Customer Support Coordinator II to deliver technical help across multiple products and platforms. You will troubleshoot issues, document interactions, and build product knowledge while adhering to authentication, data security, and retention policies.

The role requires strong problem-solving, excellent communication, and the ability to handle phone, email, and chat support.

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