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Technical Support Analyst - Multichannel Troubleshooter
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-07-25
Listing for:
RELX
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Lexis Nexis Risk Solutions in Alpharetta, GA is seeking a Tech Customer Support Coordinator II to deliver technical and customer support across products and platforms. You will troubleshoot, document interactions in CRM, and build product knowledge while adhering to security and data‑retention policies.
This role requires strong problem‑solving, the ability to manage multiple conversations, and willingness to participate in a 24/7 on‑call rotation, with training split between Duluth and
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