AVP, Sr. Identity Security Analyst

Role Summary/

Purpose:

This role will be part of a growing Identity Security team responsible for driving Identity Security hygiene and reducing identity-related risk for the Synchrony workforce. The Sr. Identity Security Analyst will triage and investigate issues reported in Identity Security Posture Management (ISPM) and Identity Threat Detection & Response (ITDR) tools, with orchestration through an enterprise case management platform, and issue resolution through structured workflows including traditional and automated response.

The Sr. Identity Security Analyst will be conducting next-generation cyber security operations within a highly specialized team structure —ISPM, ITDR, and Exposure Management— and will produce high-quality investigation outputs such as; issue briefs, automated/SOAR resolutions, escalation to the Security Operations Center, or transitioning to Exposure Management for long-term root cause and architectural hardening initiatives. This position will report into the Identity Security Platforms leader, operating within the broader IAM and Info Sec organizations.

• Triage, analyze, and investigate identity hygiene issues, defects, and control gaps surfaced through posture and threat detection capabilities.
• Coordinate with assurance and technical teams to identify, document, and facilitate remediation paths for confirmed defects and control gaps.
• Support configuration and onboarding of data sources and integrations required for identity posture and identity threat visibility.
• Create clear investigation summaries and issue briefs to enable downstream resolution (automation, SOC escalation, or longer-term exposure/project work).
• Develop repeatable operational processes and runbooks, aligning with corporate standards, controls, and auditability requirements.
• Apply technical knowledge, industry experience, subject matter expertise, and insights to contribute to the enhancement of Identity Security Services capabilities.
• Work closely with cross-functional stakeholders and technical teams, including application architects & engineers, product teams, information security, and risk management functions.
• Collaborate with various groups and individuals to troubleshoot and resolve escalated production issues.
• Perform other duties and/or special projects as assigned.

• BS/BA in Computer Science / other technical degree or Business Management and 5 years of IT experience or in lieu of degree High School Diploma/GED and 8 years of IT experience.
• 2+ years of experience working with Identity or Security tools.
• Ability and flexibility to travel for business as required

• 3+ years of experience in next-generation cyber security, with specialized subject matter expertise in Identity & Access Management, Infrastructure Security, identity security operations, or similar.
• Experience working with security teams in a large, highly-regulated enterprise.
• Experience working within agile-driven product and operations teams.
• Experience with general security posture management, detection and response tools, or direct experience with ISPM and ITDR solutions such as:
  Okta ISPM, Crowd Strike Identity Protection
• Experience with identity posture management and identity threat detection/response concepts, including triage, investigation, and escalation workflows.
• Experience with enterprise case management / orchestration and SOC handoff patterns, including familiarity with:
  Service Now, Palo Alto Cortex XSOAR
• Experience supporting integration and enrichment patterns, including familiarity with:
  Crowd Strike APIs, Crowd Strike Log Scale, Crowd Strike GraphML
• Familiarity with workflow/action automation concepts and tooling, such as:
  Okta Workflows
• Hands-on experience working across various identity functions including Active Directory, Entra , Authentication, Authorization, Directory Services, Privilege Management (PAM), and Secrets Management.
• Experience with cloud technologies, including IaaS, PaaS, and SaaS, with an understanding of identity control patterns in cloud environments.
• Proven analytical mindset; ability to identify patterns or correlations…