Capabilities Sr. Analyst

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** Your role at Clorox:*
* The Capabilities Sr. Analyst is responsible for maintaining accurate and sustainable system configurations across ERP and supporting platforms within the Customer Data Domain. This role translates business requirements, enterprise policies, and governance decisions into system configurations while ensuring customer and product pricing data is maintained in compliance with Sales and Enterprise Data standards.

The Analyst also supports process improvements, implementations, and cross-functional initiatives that enhance operational efficiency, data quality, and business performance. Success in this role requires strong analytical, project coordination, and continuous improvement skills.

** In this role, you will:*
* Enterprise Data Execution and Stewardship

    Execute customer, product, hierarchy, and other master data setup and maintenance activities within ERP and supporting systems.

    Ensure data configurations accurately reflect approved policies, business rules, and governance standards.

    Maintain data integrity across enterprise platforms and identify opportunities to improve data quality and consistency

    Perform audits, validations, and reconciliation activities to proactively identify and resolve data issues.

    Support governance controls related to data ownership, stewardship, and compliance.

    Owner of current manual processes that support Policy execution in other systems (MAP, Unsaleables payments, DHL price lists, Vendor/Customer contracts)

Business Rule Translation

    Partner with Manager, team members and business stakeholders to understand policy changes and translate requirements into executable data configurations.

    Support testing and validation activities related to policy, process, and system changes.

    Document data requirements, business rules, and configuration standards.

    Assist in evaluating the downstream impacts of policy and data changes on business operations.

Process improvement & Project Execution

    Participate in initiatives focused on improving data governance, operational processes, and enterprise execution.

    Independently manage assigned work streams, milestones and deliverables related to process enhancements and system changes.

    Coordinate activities across business, technology, and operational stakeholders to support successful implementation of new capabilities.

    Identify opportunities to reduce manual effort, improve controls and enhance user experience with data use and/or data requests.

    Support implementation of new ways of working, governance frameworks, and operating model improvements.

Issue Resolution & Operational Support

    Investigate data-related issues and determine root causes.

    Coordinate resolution efforts with business partners, system owners, and technology teams.

    Escalate systemic issues and recommend sustainable corrective actions.

    Monitor recurring exceptions and identify opportunities to improve process and controls.

Governance & Continuous Improvement

    Support enterprise data governance initiatives and stewardship activities.

    Contribute to development of standards, procedures, and documentation.

    Participate in governance forums and provide recommendations based on operational insights.

    Assist in developing metrics and reporting related to data quality, process performance, and governance effectiveness.

Success Measures

-    Data quality and accuracy

-    Timeliness of data setup and maintenance

-    First-pass accuracy of configurations

-    Reduction in manual exceptions and rework

-    Successful delivery of assigned improvement initiatives

-    Stakeholder satisfaction

-    Compliance with governance standards and controls

-    Contribution to process simplification and operational efficiency.

** LI-Hybrid*
* ** What we look for:*
* Years and Type of

Experience:

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