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ServiceNow Developer
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-08-22
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Specialist, IT Business Analyst
Job Description & How to Apply Below
Responsibilities
- Design, configure, and maintain the Service Now SAM Pro module, including software models, entitlements, and discovery patterns.
- Configure, customize, and support Publisher Packs for complex software licensing, including Microsoft, Oracle, and IBM.
- Integrate Service Now SAM with the Shopping Hub and Service Catalog to streamline software request fulfillment.
- Build dashboards, reports, and automated reclamation candidate processes to identify underutilized software, improve license utilization, and reduce software spend.
- Strong proficiency with JavaScript within the Service Now platform, including Service Now APIs, Business Rules, Script Includes, and Flow Designer.
- Experience developing integrations using REST/SOAP APIs and Integration Hub to connect Service Now with external vendor portals and inventory management systems.
- Hands‑on experience with Transform Maps and Data Loads to import and manage large volumes of entitlement data from legacy systems.
- Service Now Certified System Administrator (CSA) and Certified Implementation Specialist – Software Asset Management (CIS‑SAM) certifications are typically required.
- Experience supporting SaaS License Management for cloud‑based software vendors.
- Working knowledge of ITIL v4 best practices, with emphasis on Service Request Management and IT Asset Management.
Demonstrates expertise in configuring and maintaining the Service Now SAM Pro module, with strong proficiency in JavaScript and experience in integrating Service Now with external systems. Possesses a solid understanding of ITIL v4 best practices and SaaS License Management.
Certifications & Qualifications- Service Now Certified System Administrator
- Certified Implementation Specialist – Software Asset Management
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