IBM BPM Middleware Engineer

Job Description

Must Have Technical/Functional Skills

We are seeking an experienced Middleware Engineer to manage, support, and optimize IBM Business Automation Workflow (BAW) solutions.

This role will also be responsible for installing, configuring, and maintaining IBM Cloud Pak for Business Automation, ensuring high availability. performance, and reliability of business automation platforms.

• Lead or participate in the setup, configuration, and administration of IBM Cloud Pak for Business Automation (CP4BA) both on-premises and on cloud (Open Shift/Kubernetes).
• Manage middleware components (Web Sphere Application Server/Liberty, DB2/Oracle, MQ, File Net, LDAP integration, etc.) for BAW and Cloud Pak.
• Perform regular health checks, capacity planning, system monitoring, and performance tuning of middleware and workflow environments.
• Execute patches, upgrades, and hotfixes for IBM BAW and related middleware components while minimizing downtime.
• Automate routine tasks involving deployment, scaling, and lifecycle management using tools such as Ansible, Jenkins, or similar.
• Develop and maintain technical documentation, runbooks, and knowledge base articles for internal support teams.
• Collaborate with development, OA, infrastructure, and security teams for environment provisioning, deployments, and troubleshooting cross-functional issues.
• Implement, configure, and monitor HA/DR solutions for IBM BAW and Cloud Pak at the middleware layer.
• Provide support for IBM BAW environments, including troubleshooting, root cause analysis, and resolution of incidents impacting business workflows.
• Participate in weekend production deployment and support.
• Ensure compliance with security guidelines and best practices throughout middleware stack.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of hands-on experience supporting IBM Business Automation Workflow (BAW, BPM, or similar) in production environments.
• Experience setting up and supporting IBM Cloud Pak for Business Automation (CP4BA), ideally on Red Hat Open Shift.
• Strong knowledge of middleware technologies: IBM Web Sphere Application Server, Liberty, Elastic Search, Postgres DB. DB2/Oracle, IBM MO, Kafka, and LDAP integrations.
• Experience with CI/CD pipelines and automation tools (Jenkins, Ansible, Bash/Power Shell scripting).
• Demonstrated expertise in issue troubleshooting, performance tuning, and environment management.
• Strong knowledge on Open telemetry monitoring tool
• Prometheus, Loki, Grafana, Splunk
• Familiarity with high availability (HA), disaster recovery (DR) configurations, and related concepts.
• Experience with cloud and containerization platforms (Kubernetes, Open Shift).
• Good understanding of ITIL JIRA, Service NOW, Zapplets

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance , Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
• Salary Range: $,000 a year

BACHELOR OF COMPUTER SCIENCE