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Hybrid Support Analyst - Elevate Customer Experience

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: PlayOn
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Play On is seeking a Max Preps Advantage Support Analyst to deliver exceptional customer service for Max Preps Advantage, resolving issues with minimal customer effort and building trust. You will help onboard schools, troubleshoot problems, and contribute to onboarding improvements while collaborating with a passionate team.

Your role emphasizes diagnosing issues quickly, prioritizing tasks, and maintaining clear communication with customers.

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