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IT Service Desk Leader | Help Desk Manager
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-09-04
Listing for:
ID Logistics US
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
US is seeking a Manager of Support (Help Desk) to lead the IT service desk, ensuring timely technical support for clients and staff. This hybrid role is based in Westgate, GA, requiring 20% travel.
The ideal candidate will drive SLA compliance, staff development, and process improvements to elevate customer service standards. We value strong leadership, ITIL expertise, and a commitment to operational excellence.
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