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IT Support Specialist — Build Scalable Tech Support
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-09-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Socket.dev in Alpharetta, GA seeks an IT Support Specialist I to deliver and improve technology support across divisions, analyzing requests, resolving issues, documenting processes, and escalating when needed. You will bridge user support with Technology Administration, contributing to governance and scalable support practices.
The role emphasizes independent judgment, knowledge sharing, and continuous improvement through documentation, training materials, and feedback integration.
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