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Senior IT Service Desk Analyst - Global Support & Onboarding
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-09-09
Listing for:
Pivotal Solutions
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Pivotal Solutions in Alpharetta, GA is seeking a Sr. Service Desk Analyst to join the Global IT Service Desk.
The role provides level 1 & 2 IT phone and remote support to associates and enforces IT standards across the enterprise. The candidate will develop knowledge base articles, drive self-service adoption, and manage incidents in the ticketing system while supporting onboarding/offboarding activities and helping improve customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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