Journeyman, IT​/Tech, Information Security & Data Protection

Role Overview

Data Center Operations – S2 (Shift
2) Job Description

The Data Center Operations – S2 position is a shift-based role focused on maintaining the operational integrity, safety, and efficiency of a data center’s infrastructure. This role is typically part of a larger team responsible for ensuring 24/7 uptime, compliance, and smooth operations across multiple shifts.

• Operational Management:
  Oversee daily data center activities, including monitoring system performance, environmental controls, and infrastructure health.
• Change & Incident Management:
  Execute change control procedures, respond to incidents, and serve as the first-line escalation point for serious technical issues.
• Compliance & Safety:
  Ensure adherence to data center policies, safety standards, and regulatory requirements; maintain security in data center halls.
• Vendor & Project Support:
  Manage vendor work, service contracts, and participate in project commissioning; assist in budgeting and procurement.
• Documentation & Reporting:
  Maintain accurate records of equipment, incidents, and maintenance; update asset locations and statuses.
• Team Support:
  Assist senior managers and technicians; train staff on operational procedures and best practices.
• Shift Duties:
  Work in the S2 shift (4 PM – 4AM PM Monday–Friday (4AM – 4PM Monday–Friday) to ensure coverage and continuity.

• 5+ years in data center environments or related technical fields.
• Strong knowledge of electrical, mechanical, and communications infrastructure (power, cooling, fire life safety, structured cabling).
• Ability to work independently, prioritize tasks, and communicate effectively with both technical and non-technical team.

• On-site in a data center facility, often in rotating or shift-based schedules.
• Requires physical stamina, attention to detail, and the ability to work in high-density, high-pressure environments.

This role is critical for maintaining the reliability and security of data center operations. It offers opportunities for growth into senior operations, engineering, or management positions, especially with experience in shift leadership and infrastructure projects.

If you are interested in a hands-on, high-impact role in data center operations, this S2 shift position provides direct involvement in keeping mission-critical infrastructure running smoothly.