Portfolio Maintenance Director

Overview

The Portfolio Maintenance Director is responsible for maintaining the physical condition of the asset in a safe, attractive, and comfortable condition while assigned to a property. The position is accountable for achieving financial operation and maintenance metrics associated with the maintenance and safety programs. Unit counts are dependent on location.

• Communicates/collaborates on assigned areas of focus with the VPO, DO, HR Mgr. and RMD including staffing, maintenance performance, change of occupancy maintenance, project scope and contract development and budgeting.
• Assumes accountability for the financial performance and operations within the approved maintenance budget while supporting maintenance operations of the assigned property. Operates within purchasing guidelines.
• Assists with schedules, training, supervising, and evaluating maintenance personnel, including ensuring the maintenance team is fully compliant with all required training.
• Provides leadership and guidance to meet company, property, and maintenance goals.
• Oversees, prepares, and approves purchase orders in accordance with approved budget and company guidelines to achieve property service standards.
• Manages the make ready of vacated units and the ongoing inspections of the property.
• Oversees all company-owned equipment and small tools, coordinating or performing equipment maintenance inspection process and records.
• Manages a variety of systems to ensure handling resident service requests.
• Manages vendor relationships including ensuring contract compliance and oversight; ensures constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certifications of insurance.
• Ensures timely and accurate submission of all invoices to corporate office for payment.
• Assists in all aspects of the property’s maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Ensures unsafe conditions are corrected in a timely manner and compliance with company policies and procedures.
• Complies with all company, local, state, and federal safety rules and conducts regularly scheduled safety meetings in accordance with applicable guidelines (monthly and quarterly reporting).
• Provides technical guidance and inspects work to validate it is performed per requirements and practices proper safety techniques.
• Travels to provide on-site maintenance support. This position may require driving a Company vehicle or using a personal/rental vehicle for Company business more than 50% of the time.

• Bachelor’s Degree from an accredited college or university with a focus in Business Administration, Engineering, Construction Management, or related field. Required; preferred if degree.
• In the absence of a degree, directly related job experience in maintenance of multi-unit residential properties or similar facilities, where proven knowledge may offset the degree requirement. Required.
• 5 or more years’ experience in building maintenance. Required.
• Previous experience managing others. Preferred.
• Knowledge of electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Ability to perform outdoor work in all weather conditions, lift up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on-call shifts.
• Self-motivated, detail-oriented team player who can prioritize in a fast-moving environment.
• Strong organizational skills, ability to multi-task and prioritize effectively.
• Excellent leadership, communication, and interpersonal skills; ability to interact with a wide range of people.
• EPA HVAC Certification Required; OSHA-10 Certification Required.
• Driver’s License in good standing (in-state as required).

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. We also offer a generous total compensation and benefits package.

A competitive salary is only one part of your total rewards. We offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and more. For details, see the Benefits Overview:
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The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.