Chief Internal Audit Officer; CIAO

Chief Internal Audit Officer (CIAO)

Internal Audit is an independent, global function providing assurance to the Board of Directors and senior leadership on the effectiveness of governance, risk management, and internal controls. The team operates across all geographies and business lines, including insurance, reinsurance, and corporate functions, delivering risk-based insights that strengthen the organization's resilience and long-term performance.

The Chief Internal Audit Officer serves as the highest level audit officer of the Company and provides independent, objective assurance to the Board Audit Committee on the effectiveness of the company's risk management, control, and governance processes. This role shapes and leads the global Internal Audit strategy, ensuring alignment with enterprise priorities and regulatory expectations. Success is measured through the quality of assurance provided, the impact of insights delivered, and the strength of stakeholder confidence at Board and Executive levels.

The role maintains a dual reporting line to the General Counsel for administrative matters and to the Audit Committee for functional independence.

Setting and executing the multi-year strategy for the global Internal Audit function, ensuring alignment with enterprise risk priorities, business transformation initiatives, regulatory expectations, and long-term business objectives

Leading the development, maintenance, and delivery of a dynamic, risk-based audit plan informed by executive management, second-line risk and compliance functions, external auditors, regulators, and the Board Audit Committee

Proactively identifying and assessing emerging external and enterprise risks — including macroeconomic, geopolitical, regulatory, climate, cyber, technology, third-party, and market developments — and translating those insights into audit priorities, advisory recommendations, and timely adjustments to audit coverage and resource deployment

Assessing culture, conduct, governance, and decision-making effectiveness as leading indicators of broader risk, and incorporating those insights into audit planning, reporting, and stakeholder challenge

Providing independent, objective assurance and clear reporting to the Board Audit Committee on audit plan progress, significant findings, remediation status, control effectiveness, and the overall internal control environment, with direct and independent access to the Audit Committee Chair when significant concerns arise

Serving as a trusted advisor to the Board, CEO, Executive Committee, and senior business leaders and providing pro-active advice on governance, risk, control design, process effectiveness, and regulatory compliance, while preserving functional independence

Overseeing audit coverage across underwriting, claims, investments, finance, actuarial, operations, technology, cybersecurity, third-party risk, and corporate functions, ensuring consistent global standards and high-quality execution

Conducting special investigations as requested

Partnering with second-line risk management and compliance functions to strengthen the three lines of defense model, reduce duplication, and support an integrated assurance approach across the enterprise

Managing relationships with regulators, external auditors, and other assurance providers, including coordinating audit responses to regulatory examinations, supervisory inquiries, and market conduct reviews; coordinating assurance activities; sharing relevant risk assessments and testing results; supporting auditor reliance where appropriate; and maintaining Internal Audit's independence

Driving continuous improvement in audit methodology, quality assurance, workpaper standards, issue tracking, management action remediation, and alignment with applicable professional standards and control frameworks

Championing the use of data analytics, automation, continuous monitoring, and emerging audit technologies to improve audit quality, efficiency, insight generation, and real-time risk detection

Building and developing a high-performing, global audit team with strong technical capability, succession planning, professional development,…