Solutions Engineer

Overview

Care Logistics is seeking a Solutions Engineer to join our Integrated Solutions team. The Solutions Engineer will help design and implement technology integration initiatives across our client base, bridging Care Logistics software with client systems.

• Collaborate with cross‑functional teams to gather business requirements, identify opportunities, and translate them into technical specifications and actionable insights.
• Analyze data from EMR, clinical, and scheduling systems to identify additional functionality opportunities and integration needs.
• Serve as a technical advisor to internal industrial engineers, Healthcare Operations Executives, and other stakeholders.
• Participate in, and co‑lead, virtual and in‑person integration interviews, discussions, and project meetings.
• Help design future state processes that align business requirements with client system capabilities.
• Develop and execute interface test plans to validate integration processing and system response.
• Participate in go‑live support and post‑implementation optimization.
• Develop and maintain internal and external documentation.
• Provide input into developing and modifying client and Care Logistics systems.
• Collaborate with Client Services to ensure realization of client goals and estimated ROI.
• Other duties as assigned.

• Required:
  
  Bachelor’s degree in Engineering, Information Technology, or an equivalent combination of education and experience; 3‑5 years of Solutions Engineer or related experience.
• Outstanding analytical skills with ability to critically evaluate information from multiple sources and distinguish user requests from underlying business problems.
• Proficiency with Microsoft products such as Outlook, Word, Excel, and PowerPoint.
• Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences.
• Working knowledge of HL7 preferred; experience with Electronic Health Records (EHR) platforms and hospital processes strongly desired.

30–70% travel is required. Physical demands include frequent online video calls, use of hands to write and type, verbal and written communications, and in‑person sessions such as hospital walk‑throughs and on‑site workshops.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.